Privacy Policy
1. Purpose and scope
This Privacy Policy explains how PHYSIO MRI TECH, S.L. (“PhysioMRI”, “we”, “us” or “our”) collects, uses, stores and protects personal data obtained through the website www.physiomri.com, its contact and reservation forms, recruitment forms, customer areas and other communication channels linked to the website.
Personal data will be processed in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR), Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD) and other applicable data protection legislation.
2. Data Controller
Company: PHYSIO MRI TECH, S.L.
Tax ID (NIF): B40638959
Registered address: C/ Algepser, 21-4, Polígono Industrial Táctica, 46980 Paterna, Valencia, Spain
Telephone: +34 695 990 634
Email: admin@physiomri.com
Website: www.physiomri.com
PHYSIO MRI TECH, S.L. is registered with the Commercial Registry of Valencia, Sheet V-191412.
For any matter relating to the processing of personal data, you may contact us at admin@physiomri.com.
3. Personal data we process
Depending on how you interact with PhysioMRI, we may process the following categories of personal data:
- Identification data, such as first name and last name.
- Contact details, such as email address and telephone number.
- Professional information, such as company, clinic, job position or professional activity.
- Location information voluntarily provided through our forms, such as city.
- Information contained in requests, enquiries or communications sent to us.
- Recruitment information, including CVs, qualifications, professional experience and other documentation submitted as part of a recruitment process.
- Access and identification data required to use restricted areas of the website, where applicable.
- Technical and browsing information obtained through cookies or similar technologies, subject to the conditions established in our Cookies Policy.
We ask users not to provide special categories of personal data, such as health information, unless specifically requested and there is a lawful basis for processing such information.
4. Purposes and legal bases for processing
4.1 Contact requests and requests for information
Personal data submitted through our contact forms, email, telephone or other communication channels will be processed in order to:
- Respond to enquiries and requests for information.
- Provide information about PhysioMRI products or services requested by the user.
- Manage communications with potential customers, partners or other interested parties.
The legal basis will be the application of pre-contractual measures at the request of the data subject where the enquiry relates to a potential contractual relationship, or our legitimate interest in responding to communications addressed to the company.
4.2 Reservations and commercial enquiries
Where you provide your data in connection with the reservation of a PhysioMRI system, a commercial proposal or a request to contract our products or services, we will process the information in order to:
- Manage the reservation or commercial request.
- Contact you regarding the requested product or service.
- Prepare proposals, quotations or contractual documentation.
- Take the necessary steps prior to entering into a contract.
The legal basis is the performance of pre-contractual measures requested by the data subject and, where applicable, the subsequent performance of the contractual relationship.
4.3 Customers
Customer data may be processed for the purposes of:
- Managing the contractual and commercial relationship.
- Providing the contracted products and services.
- Providing technical, administrative or customer support.
- Managing invoicing, accounting and payments.
- Complying with legal, tax, accounting and regulatory obligations.
The legal bases are the performance of the contract and compliance with legal obligations applicable to PhysioMRI.
4.4 Suppliers and professional contacts
Personal data relating to suppliers or their representatives will be processed for the purpose of managing the commercial relationship, orders, services, invoices, payments and associated communications.
The legal basis is the performance of the contractual relationship and, in the case of professional contact details of representatives or employees of legal entities, our legitimate interest in maintaining business-to-business relationships.
4.5 Job applicants
Where you apply for a position through our website or otherwise send us your CV, we will process your data in order to:
- Assess your application.
- Manage the corresponding recruitment process.
- Contact you regarding your application.
- Evaluate your professional profile against the requirements of the position.
The legal basis is the application of pre-contractual measures requested by the candidate.
If we wish to retain your CV for consideration in future recruitment processes once the original recruitment process has ended, we may request your consent for this purpose.
4.6 Commercial communications
We may send information about PhysioMRI products or services where you have expressly consented to receiving such communications.
Where permitted by applicable legislation, we may also send existing customers commercial communications concerning products or services similar to those previously contracted.
You may object to or unsubscribe from commercial communications at any time by using the unsubscribe mechanism included in the communication or by contacting admin@physiomri.com.
4.7 Customer or restricted areas
Where the website provides access to restricted or customer-only areas, personal data may be processed for authentication, access control, account administration and provision of the corresponding service.
The legal basis will normally be the performance of the relevant contractual relationship and our legitimate interest in ensuring the security and proper operation of the service.
4.8 Cookies and similar technologies
The website may process information through cookies and similar technologies.
Cookies that are not strictly necessary will only be used in accordance with the user’s consent.
Further information about the cookies used, their purposes, duration and how to manage or withdraw consent is available in our Cookies Policy.
5. Data retention
Personal data will only be retained for as long as necessary for the purpose for which it was collected and, subsequently, for the periods required to comply with applicable legal obligations or to address potential liabilities.
In particular:
- Contact and information requests: for the time necessary to respond to and manage the request and subsequently for any applicable limitation period.
- Commercial or pre-contractual requests: for the duration of the negotiations and subsequently for any period necessary to address potential liabilities.
- Customers and suppliers: for the duration of the contractual relationship and subsequently for the statutory retention and limitation periods applicable to accounting, tax, commercial and other legal obligations.
- Job applications: for the duration of the recruitment process. Where the candidate has authorised us to retain the application for future vacancies, the information may be retained for a maximum of 12 months unless consent is withdrawn earlier.
- Commercial communications: until consent is withdrawn or the data subject objects to receiving them.
- Website accounts: for as long as the account remains active or the corresponding contractual or service relationship exists.
When data is no longer required, it will be deleted or securely blocked where retention is necessary to comply with legal obligations or address potential liabilities.
6. Recipients of personal data
Personal data will not be disclosed to third parties except where such disclosure is necessary for the purposes described in this Privacy Policy or where required by law.
Data may, in particular, be communicated to:
- Public authorities, courts, regulatory authorities or other competent bodies where required by law.
- Banks and payment service providers where necessary to manage payments.
- Professional advisers, auditors, accountants or legal advisers where necessary.
- Companies providing technological, hosting, email, cybersecurity, IT support or other services to PhysioMRI.
Certain service providers may process personal data on behalf of PhysioMRI as data processors and will be subject to the corresponding contractual obligations concerning confidentiality, security and data protection.
7. International data transfers
Some of the technological service providers used by PhysioMRI may provide services from, or allow access to information from, countries located outside the European Economic Area.
Where an international transfer of personal data takes place, PhysioMRI will ensure that it is carried out in accordance with Chapter V of the GDPR and that an appropriate legal mechanism is in place, such as:
- A European Commission adequacy decision.
- Standard Contractual Clauses approved by the European Commission.
- Another legally recognised safeguard or mechanism.
Where applicable, additional information concerning international transfers may be requested by contacting admin@physiomri.com.
8. Automated decision-making and profiling
PhysioMRI does not make decisions that produce legal effects or similarly significantly affect users based solely on automated processing of personal data.
If this changes, the affected data subjects will be provided with the information required by applicable data protection legislation.
9. Security of personal data
PhysioMRI implements appropriate technical and organisational measures designed to ensure a level of security appropriate to the risks associated with the processing of personal data.
These measures are intended to preserve the confidentiality, integrity and availability of personal data and to prevent unauthorised access, alteration, loss, destruction or disclosure.
10. Rights of data subjects
You may exercise the following rights in relation to your personal data:
- Access: obtain confirmation as to whether we process your personal data and obtain access to such data.
- Rectification: request correction of inaccurate or incomplete data.
- Erasure: request deletion of your data where the legal requirements are met.
- Restriction: request restriction of processing in the circumstances established by law.
- Objection: object to certain processing activities, particularly those based on legitimate interests or for direct marketing purposes.
- Data portability: receive personal data in a structured, commonly used and machine-readable format where applicable.
- Withdrawal of consent: withdraw consent at any time where processing is based on consent, without affecting the lawfulness of processing carried out before its withdrawal.
Requests may be submitted to:
admin@physiomri.com
or by post to:
PHYSIO MRI TECH, S.L.
C/ Algepser, 21-4
Polígono Industrial Táctica
46980 Paterna, Valencia
Spain
The request should contain sufficient information to identify the applicant and the right they wish to exercise.
A copy of an identity document will not normally be required. However, where PhysioMRI has reasonable doubts concerning the identity of the person making the request, additional information may be requested where necessary to confirm their identity.
You also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos – AEPD) if you consider that your personal data has been processed in breach of applicable data protection legislation.
11. Data relating to minors
The PhysioMRI website and its services are primarily intended for adults and professionals.
Where processing is based on consent and personal data relating to a person under the age of 14 is collected, consent must be provided or authorised by the holder of parental responsibility or legal guardianship, unless another lawful basis applies.
12. Accuracy of information
Users are responsible for ensuring that the personal data they provide is accurate, complete and up to date.
Where users provide personal data relating to another person, they must ensure that they are authorised to provide such information and, where applicable, that the person concerned has been informed about the processing of their data.
13. Changes to this Privacy Policy
PhysioMRI may update this Privacy Policy where necessary to reflect changes in legislation, regulatory criteria, the website or the processing activities carried out by the company.
The version published on the website will be the applicable version at any given time.
Where changes materially affect the rights or expectations of users, appropriate measures will be taken to inform them.
Last updated: 19 August 2026.